- Do you ship to my country?
- We offer WORLDWIDE SHIPPING for majority of our orders (unless specified on the product page) so it's very likely we can ship to your country including UK, Ireland, New Zealand, Australia, Canada, and more! Orders outside of the US generally take 2 to 4 weeks to arrive.
- How long does it take for an order to arrive?
- Order processing time takes anywhere between 2-10 business days. Deliveries can take 1-3 weeks within the United States but may vary. For additional locations and their timeframes please check out our "Shipping Policy & Guidelines" section. If you are unable to obtain the information you are looking for you may email us at email@example.com.
- PLEASE NOTE: *****Due to supply, we are shipping directly from over seas manufacturing warehouse instead of our US warehouse. We manufacture our products Worldwide. Shipping is averaging 4 to 5 weeks. ****** If we have already sent your order we will not be able to issue you a refund. For more information please contact us .
- Can I change my shipping address after I place my order?
- For address changes after your order has been placed, please notify us immediately to process your change and our team will do our best to accommodate you. We cannot guarantee that the address will be updated prior to your item is shipping .
- Will I have a tracking number?
- Of course! Some orders will ship in multiple boxes and each box will have its own unique tracking number.
- I ordered 2+ items, but only received one... where's my order?
- We have a large assortment of products not stocked in-house, when you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way!
- Why have I not received any order confirmation details?
Most times, this is because our customers have accidentally entered their email information incorrectly. Throughout the process we send 2-3 emails, including an order conformation and a shipping notice.
If you believe you may have entered your email incorrectly please contact us and we will fix it for you.
- Are the "FREE" items really free?
- YES! For our promotional items, all you have to pay is the shipping and handling cost. The price of the item itself is $0.00 :)